2 of 3 people found the following review helpful
don't buy it!,
August 20, 2011 kobosko - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Well R12 M4 RIS SD AEG Airsoft Gun Rifle (Misc.)
The gun stopped working after about 5 sessions. The gears are locked up and no longer working. The gun was taken care of and we used the proper ammunition. The 30 day warranty had expired and they wanted us to send back for repair at an additional cost. This gun is a piece of junk. Don't buy it.
Poor Customer Service Air Splat,
March 2, 2012 William D. Martin "Bill" (Dayton, OH USA) - See all my reviews
This review is from: Well R12 M4 RIS SD AEG Airsoft Gun Rifle (Misc.)
My son (now stationed in the middle east since Jan 14, 2012) purchased this for gun as a Christmas gift for his son. When the gift was opened the gun was broken. Since my son is now stationed overseas, I have been trying to get the gun issue resolved.
I had to pay to have it sent back and since my son had moved, we requested the repaired/replacement gun be shipped to our home. Well, Air Splat sent it to my son's previous address which was now vacant. We had to drive 65 miles to pick the shipment up at the UPS facility. When I asked them why they shipped it to the old address, they said they had to ship it to the address on the original order...what?
When we received the gun back it was missing the pieces needed to load the BB's (the charger and charger rod). I have sent Air Splat two email and all I get is an auto generated response. IT IS NOW MARCH 2, 2012 AND WE STILL ARE UNABLE TO USE THE GUN. My grandson came to spend the weekend, last weekend, and the...Read more
1 of 2 people found the following review helpful
good until.....,
June 22, 2011 doug - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Well R12 M4 RIS SD AEG Airsoft Gun Rifle (Misc.)
it was a great gun until one day it just stopped working its no good anymore i wouldn't get it if i were you.
(3 customer reviews)